Every Shopify merchant hits the same moment: the bank deposit doesn't match what Shopify says you sold. Most of the time it's an ordinary combination of fees, refunds, and timing. Sometimes it's a missing payment, a duplicate charge, or a refund that never actually settled — and there's no built-in way to tell the difference without exporting three systems into a spreadsheet and matching every row by hand.
Fincile exists to close that gap automatically. It connects to your Shopify orders and your payment gateways — Stripe, PayPal, Shopify Payments, and 11+ others — and matches every transaction line by line, so discrepancies surface within minutes instead of getting discovered three months later during tax prep.
What Fincile checks
- Missing payments — orders marked paid in Shopify with no matching charge in your processor.
- Duplicate charges — the same order charged more than once.
- Refund mismatches — refunds recorded in Shopify with no confirmed evidence in the gateway.
- Settlement gaps — Shopify order totals that don't match gateway payout records.
- Processor fee errors — the actual net amount received, verified per order.
Who's behind it
Fincile is built and run by Krishna Mandala. It's an early-stage, independently built product — we'd rather say that plainly than dress it up. If you want to know more about how it works, ask us directly at support@getfincile.com — we read every email.
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